Upset customers, complex systems, poor documentation, high-pressure situations, bizarre legacy choices. Working in IT is hard work.
Except when it’s not.
Watching installations / patches run, interminable meetings, deciphering manuals (“What does ‘Klaatu barada nikto’ mean?”), hanging around for a change window to open; there can be plenty of waiting around.

But waiting around for 3 months with a client that had nothing for you to do but refused to let you leave? That’s a pretty unique situation… Continue reading “Tales From IT: How I got paid to play World of Warcraft for 3 months”